Terms of Service
Thank you for using Vrew (the “Service”) offered by VoyagerX Inc.(the “Company”, “we”, “us”). These Terms of Use (this “Terms”) are the contract executed by and between the Company and the User in relation to use of the Service. “User” means all users of the Service including but not limited to the individual, entity, institution, etc. who agrees to this Terms, installs and uses the Services. Users must agree to these Terms in order to use the Service.
1. Introduction to the service
The Service is a video editing program that offers automatic subtitle generation function based on voice recognition, voice synthesis function through text input, voice generation function, cloud service, etc. based on artificial intelligence (“AI”) The Company provides the Service in the form of a file that can be installed and run on various operating systems, a form that can be experienced in a web browser, and a program that can be downloaded and run on a desktop or mobile device.
The Service can be used anytime, anywhere, without time and space restrictions within the legal scope stipulated by laws and regulations.
The Service is divided into 'free service' provided free of charge and 'paid service' provided for a fee.
The Users consist of members who have created accounts in accordance with these Terms and non-members who use the Service without a separate membership registration procedure. Regardless of whether or not the User is a member, the User can use the Service free of charge within the scope provided by the Company as a subject of this service use agreement. However, a non-member may be restricted from using some parts of the Service.
The Company strives to provide Users with uninterrupted use of the Service 24 hours a day, 365 days a year. However, Service may be interrupted in the event of service interruption for periodic system inspection, expansion, replacement, etc., or in the event of unwanted circumstances such as national emergencies, power outages, or service facility failures.
In the event of a service interruption such as the preceding paragraph, the Company endeavors to notify the User by other appropriate means, such as posting on the service screen. However, this does not apply if the Service is interrupted due to reasons beyond the control of the Company (such as failure without intention or negligence of the Company, system down, etc.) and notification is not possible, and the Company is not responsible for any damages caused to the User as a result.
The Company may modify and update the Service or software (in part or in full) at any time.
2. Scope of the use of service
Users may use the Service free of charge to a limited
In the case of paid services, the user may use the Service after the payment is completed.
3. Application for membership
The User's use of the Company's Service, regardless of whether or not the User has registered a member, shall be deemed to be the User's agreement to these Terms and the conclusion of the service use agreement with the Company.
Users may sign up for membership for free. If the User wishes to register as a member, fill in the membership information on the registration form set by the Company and apply for membership by expressing his/her intention to agree to these Terms.
If a User who is a minor under the age of 14 wants to become a member, the consent process of a legal representative such as a parent is additionally required.
4. Acceptance of membership application
When the user agrees to these terms and conditions, personal information processing policy, etc. and applies for membership registration through the email authentication process, which is necessary for membership registration, the company accepts this and grants a member account to the user. However, if a child under the age of 14 applies for membership, the application for membership is accepted only with the consent of a legal representative, such as parents.
The company may refuse to accept the membership application in any of the following cases:
In the event that the user of the account whose account has been deleted by the Company in violation of the member's obligations stipulated in these Terms applies for re-enrollment
If the member applies for re-registration within 6 months with the same email address after withdrawal
When applying for membership by stealing other people's information
If you apply for a subscription with an email address that already has a service account
When the application is made for the purpose of disturbing the well-being, order, or morals of society
Under the laws other than the Republic of Korea in effect at the member's place of residence, there is a significant risk that the use of the Service constitutes or will constitute a violation of such laws.
If it is confirmed that it violates these Terms or is illegal or unfair application
The Company may withhold the acceptance of the application for use if there are any of the following reasons. In this case, the Company shall notify the applicant of the reservation of consent by posting the reason for the reservation of consent, the time when it is possible to accept, or other matters related to the reservation of consent, such as additional requested information or materials necessary for consent, on the service screen or through e-mail.
If the service is not provided in the environment specified by the Company or the Service cannot be provided due to technical reasons
Other cases that the Company deems necessary by reasonable judgment.
5. Management of Account
The Service supports only one account per email address.
The account can only be used by the member himself/herself, and under no circumstances may you allow others to use the member's account.
The member must directly manage the ID and password so that others cannot use the member's account without permission, and the member is responsible for all management thereof. However, this does not apply if it is due to the intentional or negligent actions of the Company.
If a member becomes aware that his/her ID has been used fraudulently, he or she must immediately notify the Company and follow the Company's instructions.
In the case of Clause 4, the Company shall not be liable for any disadvantages arising from the User's failure to notify the Company or for not following the Company's instructions after the notification.
If the account and password registered by the member match the one registered in the Company, the Company considers the User to be a member without any additional verification procedure.
If there is a change in the contents notified when applying for service use, the member must directly correct the changed information in the Service or request the update of the changed information through e-mail or customer center, and maintain the latest information. The Company is not responsible for any disadvantages caused by non-change of information.
If the Company receives notification of the change from the member pursuant to Clause 7, it will change the personal information accordingly without delay.
The Company shall compensate for any damages caused by the Company's failure to perform the obligations stipulated in Clause 8. However, this does not apply if the Company proves that there was no intent or negligence.
6. Withdrawal of Subscription and Damage Compensation
If the User cannot normally use the paid service due to the Company's intent or gross negligence, upon request of the User, the Company will assess the monetary value of the period during which use of the Service was unavailable and compensate such amount to the User.
The Company will refund the User in full if the User purchases the paid service without using the paid service and withdraws the subscription within 14 days from the date of receipt.
The refund policy for the User using the paid service and the User who passed 14 days after the date of provision of the paid service is as follows.
Based on the basic amount (list price) of the paid service, the amount after deducting the prorated amount based on the list price (daily price = monthly list price/30) beginning from the date of purchase until the date of withdrawal of the subscription will be refunded after further deducting the cancellation fee of 10%. The specific calculation formula is as follows.
Monthly payment refund amount= [ Payment price (actual amount paid) - (Daily price X days of use)] X 0.9
Annual payment refund amount = [ Payment price (actual amount paid) - (Monthly price X number of months used (rounded up)) ] X 0.9
7. Obligations of Members and Sanctions for Violations
Members shall not engage in the following acts:
Using other people's or false personal information to become a member
Impersonating another person to use the Services or entrusting your account information to another person
Acts that threaten the electronic transaction order, such as interfering with other members' use of Service
Any other act that violates the obligations under these Terms or laws and regulations
In the event of any of the reasons described in Clause 1, the Company may terminate the use agreement with the member without prior notice and permanently disable the membership, in which case re-enrollment may be prevented.
In the event of any of the reasons described in Clause 1 or Article 11, the Company may impose restrictions on the use of the Service instead of terminating the contract.
8. Withdrawal of Membership
Members can apply for membership withdrawal at any time using the menu provided in the Service or customer center, and the Company processes the application by processing it as stipulated by laws and regulations.
In the case of withdrawal of membership, the company deletes the member's information except in the case of retaining the member's information in accordance with laws and the Privacy Policy.
Even if the member withdraws from membership, the member can apply for membership with the Company again.
9. Company responsibilities and disclaimers
The Services provided by the Company are provided "as is". To the maximum extent permitted by law, Company disclaims all warranties, express and implied, including, to the fullest extent permitted by law, with respect to any promises or warranties not provided for in these Terms:
The Services or software are consistent with your requirements, are continuously available, uninterrupted, timely, secure, or error-free;
that the results obtained from the use of the Services or software are effective, accurate or reliable;
that the quality of the Service or software meets the user's expectations;
Errors or defects in the Services or software will be corrected.
To the fullest extent permitted by law, the Company shall not be liable for the following matters in the absence of intent or gross negligence of the Company.
Physical injury resulting from accessing or using the Services;
Damage caused by a third party illegally accessing or using the Company's server;
Damage caused by a third party interfering with transmissions to or from the Company's servers;
Damage caused by a third party transmitting or distributing malicious programs;
Damage caused by omission, deletion, or destruction of transmitted data;
To the extent permitted by law, all indirect, special, consequential, exemplary, punitive damages, etc. arising out of extraordinary circumstances or otherwise unforeseeable;
Damage caused by the inability to provide Services due to acts of God or force majeure;
Damage caused by problems in using the Service due to the User's intent or negligence.
10. Protection of Personal Information
The User's personal information collected by the Company as a result of using the Service will be used only for the purpose and scope agreed by the User, and the Company will safely manage the personal information in accordance with laws and regulations related to personal information protection. The policy set by the Company regarding personal information protection and the efforts being carried out may be checked through the Privacy Policy of the Service.
11. Obligations of the User
The User may only use the Service in a manner that complies with copyright and intellectual property laws and all other applicable laws of the jurisdictions where the Service is used.
The User may not sell all or part of the Service (Vrew) itself for a fee.
The User may not use the Service in conjunction with any device, software, or service designed to circumvent technical measures that protect content or other copyrighted works (or licenses) protected under the copyright laws of the jurisdictions where the Services are used.
The User may not modify the Services or engage in any form of technical infringement, including reverse engineering, decompilation, disassembling, reverse engineering of software, adding malicious code, tampering, modifying installation files and all files, or abusing by automated or other means, such as macro programs, bots, or any other means.
The User shall not collect or use information of others including other Users (including portrait, voice) without permission, violate other laws and regulations, or cause tangible or intangible damage to the Company.
The User shall bear any civil and criminal liability for any breach of the obligations of this Article, and if the Company suffers damage as a result, the User shall compensate for the damage attributable thereto.
12. Rights of the User
“Upload content” means any material used by the Service, including audio files, video files, electronic documents, or images, in connection with the User’s use of the Service, including by way of uploading them to the Services or software. Users may upload their contents to the Service and use the editing function to modify and delete them.
User retains the rights to the uploaded content as before, and the Company does not acquire these rights.
By uploading content to the Service, the User is deemed to provide warrant that the User has all necessary licenses and rights to use such content and that such content does not violate or threaten to violate any law or these Terms.
The User shall indemnify the Company from any claims, losses or damages arising out of the User’s use of the User's uploaded content.
The User shall have ownership title in the content of the image or audio file generated through the AI function offered at the Service and may use such content for commercial or non-commercial purpose without restriction. shall indemnify the Company from disputes relating to any claims, losses or damages arising out of the User’s use of the image or audio file generated by the User.
The User shall have a right to use, revise or delete the “AI My Voice” learned using the voice uploaded by the User. The Company shall not use, revise or delete the learned “AI My Voice” without obtaining consent from the User: provided, that, the Company will retain the voice until the 120 date from the refund/unsubscription date and delete thereafter, if the number of voices saved in any given time exceeds the permitted capacity due to refund/unsubscription. The User shall indemnify the Company from disputes relating to any claims, losses or damages arising out of the use of the “AI My Voice” learned by the User.
13. Rights of the company
In accordance with these terms and conditions, the company grants the user a personal, non-transferable and nonexclusive right to use the service. The company has all rights (ownership and intellectual property) to the service and related documents. The installation or use of the service does not transfer ownership or intellectual property rights of the service from the company to the user and license authorization under these terms of use shall not be construed as transfer or sale of ownership or intellectual property rights of the service, etc.
This service is protected under the Copyright Act, other laws regarding intellectual property rights and international agreements on copyrights and the user are solely responsible for any problems arising from the use of services or service contents in illegal or wrongful manners. These terms and conditions of use do not grant or guarantee the user any license to the service content.
The company has the right to alter or discontinue the characteristics or functions of the service to improve the quality of the service. Also, the company may provide all or part of the service to each user differently depending on the different conditions set by the company.
14. Termination of contract
The user can terminate the contract for the use of the software at any time by uninstalling the service (deletion of software). However, the user will be responsible for any problems caused by the user's illegal or unjust use of this service even after the termination of the contract.
In such cases the user violates the provisions of these terms and conditions and does not rectify even after being notified of such violations or the service cannot be provided under the law or the company chooses to suspend all or part of the service or software, the company may terminate the license to the service or software at any time, which is deemed to be the termination of the contract.
15. The language of use, governing laws and jurisdiction
These terms and conditions are written in Korean is the original copy and disputes concerning the use of the service between the company and the users are regulated according to the laws of Korea. All legal disputes arising out of these terms and conditions of use and license of the service involve the Seoul Central District Court as a court of original and exclusive jurisdiction.
16. Notifications to the company
The company values the opinions of the users. Users can provide feedback at any time via the company's customer response email vrew-terms@voyagerx.com.
17. Changes in terms and conditions
The company may revise these terms to the extent that they do not violate the relevant statutes, such as the [Act on Regulation of Terms and Conditions].
If the company revises the terms and conditions, shall notify it on the initial page of the service website or the program execution screen with the date of enforcement and the reasons of revision, together with the current terms, 7 days (30 days for changes that are disadvantageous or significant to users) prior to the date of enforcement until the date the enforcement begins.
If the user has not expressively expressed a refusal even after the company notifies the revision in accordance with the previous paragraph and clearly notifies the user that if they do not express their opinion within the 30-day period they will be considered as having expressed one, the user shall be deemed to have agreed to the revised agreement.
If the user expressively indicates that he/she does not agree to the enforcement of the revised terms, the company cannot apply the revised terms, in this case, the user may terminate the service contract. However, the company may terminate the service contract in the event of technical or business difficulties in applying the existing terms and conditions.
18. Miscellaneous provisions
When the user does not comply with these terms and conditions, the company is not considered to give up its rights even if it does not take immediate actions and any inability to enforce some of these terms shall not affect any other provision.
Additional clause
Notice date: 30th day of September, 2019
Enforcement date: 7th day of October, 2019
Updates to Vrew Terms of Service(1)
Notice date: 30th day of April, 2020
Enforcement date: 7th day of May, 2020
Updates to Vrew Terms of Service(2)
Notice date: 13th day of August, 2020
Enforcement date: 15th day of September, 2020
Updates to Vrew Terms of Service(3)
Notice date: 23th day of March, 2023
Enforcement date: 24th day of April, 2023
Updates to Vrew Terms of Service(4)
Notice date: 3rd day of April, 2024
Enforcement date: 7th day of May, 2024